Wednesday, February 9, 2011

Reading response 5—Form follows failure

"But whereas the shortcomings of an existing thing may be expressed in terms of a need for improvement, it is really want rather than need that drives the process of technological evolution…Thus we may find food indispensable, but it is not necessary to eat it with a fork(p22). "

"Luxury, rather than necessity, is the mother of invention (p22). "

When I recalled everyday things around me, I couldn’t help pondering how many of them are the need and how many of them are the want. I really like these chunks as I will show my own interesting example of want vs. need.

I have various pans, bowls and plates in my kitchen. To deal with different food, I usually use the corresponding utensils which is so convenient for me when cooking, mixing and serving. Also, I define a very clear function on each pan, bowl and plate (in the name of both health and usability). My husband and some of my friends could not understand why I have such preference in the kitchen. I cannot specifically tell them how many differences there are when want versus need in my kitchen, as I not only prepare for meals everyday but enjoy the cooking process from the feeling of such convenience. By doing that, I don’t have to concern whether the utensil is too big or too small, rather, I have many options to handle different amount of food and furthermore distinguish raw or ready-to-eat food. The funniest thing is I am still not satisfied with the amount of I have had so far. What I did not tell them and what will surprise them is that I still keep an eye, during shopping, on such new usable, elegant but unnecessary things that seemingly complicate the cooking process. If applicable, I will purchase more.  

I could also assume that in some other’s kitchens, they probably don’t have so many utensils as those in my kitchen or some might have more than I do. However, it doesn’t matter since it is neither the matter of good or bad, nor won’t it impact any diet in everyone’s daily life. It all depends on individual preference. It is really my want but not my need as I actually can merely use one or two pans to fry eggs, vegetables, even to cook rice etc. It is absolutely unnecessary to have various pans or bowls in my kitchen, but I am so pleasant to possess them. I think it compatible with the users experience goals of interaction design demonstrated by Preece, that is enjoyable and satisfying. I believe I am not unique in this case. It is reasonable that industrial designer invented so many different pans and bowls for girls or housewives, like me, to choose. Likewise, it is understandable why designers tried to design these luxurious cars, such as BMW, Benz, for men to consume, other than just limit to design a plain car with four automatic wheels---no one doubts we can still drive it to replace our two legs.

"In short, the table, like all designed objects, leaves room for improvement (p27). "

"But when aesthetic considerations dominate the design of a new silverware pattern, the individual implements, no matter how striking and well balanced they may look on the table, can often leave much to be desire in their feel and use in the hand (p32).  "

Nothing is perfect in the world. We are more likely to be picky when the everyday things doesn’t work or look like the way we expected. We human beings complained a lot about the imperfect no matter whether the current technology allows them to act perfectly. Anyways, it seems that it is much better in the dreams than that in the reality.  However, we should appreciate the shortcomings of an object and our dissatisfaction as the driving force to bring tons of inventions and innovations and to improve our lives to be better and better. I attached below a brief evolution of forks along with the figure that I have never ever thought about until I researched it today. The whole process from being ugly to be good, and then to be usable and delicate gave us infinite inspirations when developing our own class project. 

“It is suggested that the evolution from pointed knife to two-pronged fork occurred because of the problems of holding food in place with a single pointed device where the food in question was largely free to rotate about the point and thus impeded the cutting action. Introduction of the second prong eliminated this rotation problem. The problem then, however, was that, although good for holding, the fork was of little use in carrying food from the plate to the mouth. And thus emerged three-tined forks, and, even better, by the early eighteenth Century, the four-tined fork we know today.”

Friday, February 4, 2011

Reading Response 4—Chapter 2 The psychology of people & machines

Someday cars will no longer need drivers. Instead, people will all be passengers, able to gossip, read, or even sleep while the car chauffeurs them to their destination (p47).

Just imagine how convenient and how cool our daily lives would be with the functions of such intelligent machines. That is why I was so struck by this idea in a minute. I like Norman’s imagination, this car not only navigates and drives by itself, but also knows how to take care of the comfort and well-being of the passengers, providing the right lighting, temperature, food and drink, and entertainment. How well we enjoy this fascinating situation!

In terms of the driverless car, Norman’s idea is actually not new, as the initial idea was raised and developed by others long time ago and the history (http://en.wikipedia.org/wiki/Driverless_car) could be first traced back to 1933. However, the unique one is that Norman argues machines will be intelligent enough to interact with humans and take care of humans as maids in the future. For humans, the cool and intelligent machines are not just for fun, but more for meeting the needs of humans. For example, women are comparatively not good at driving or have a bad sense of directions. Just recall that how many times you still got lost and were late to important appointments, even with the guidance and assistance of GPS; how annoying your snow tires did not guarantee your safety in winter. Thus, we need these intelligent machines to have a better and safer life. I wish I could have a car like the one described by Norman within the next 10 years. Furthermore, these intelligent machines could be around us to help us deal with the laundry, cooking, studying and more tricky things. Hopefully, it is not a dream.



U.S. Creates Vehicles That Operate Without a Driver (2007)


The lack of common ground is the major cause of our inability to communicate with machines (p50). ..but systems that avoid this danger, that suggest rather than demand, that allow people to understand and choose rather than confronting them with unintelligible actions, are perfectly sensible (p55).

Norman mentioned that the future intelligent machines could successfully interact and communicate with humans, but the fundamental limitation in human-machine interaction is the lack of common ground. I am curious about that and wonder through which ways human-machine interaction could be made. I also doubt it. In my opinion, can we really communicate with other species or objects, like pets, computers? Nope! If the human-pets interaction is regarded as a kind of communication, they are not really like the communication between peoples---that is, one people can share common ground with another people. Given that a conversation was occurred between two friends, if there was no common ground in the very beginning of the talk, it is hard for them to understand each other and continue the talk as well, let alone the interaction between two different species. But, it seems that Norman will convince me that future design will successfully turn such incredible interactions into reality. With this curiosity, I am really looking forward to the next chapter.