Someday cars will no longer need drivers. Instead, people will all be passengers, able to gossip, read, or even sleep while the car chauffeurs them to their destination (p47).
Just imagine how convenient and how cool our daily lives would be with the functions of such intelligent machines. That is why I was so struck by this idea in a minute. I like Norman’s imagination, this car not only navigates and drives by itself, but also knows how to take care of the comfort and well-being of the passengers, providing the right lighting, temperature, food and drink, and entertainment. How well we enjoy this fascinating situation!
In terms of the driverless car, Norman’s idea is actually not new, as the initial idea was raised and developed by others long time ago and the history (http://en.wikipedia.org/wiki/Driverless_car) could be first traced back to 1933. However, the unique one is that Norman argues machines will be intelligent enough to interact with humans and take care of humans as maids in the future. For humans, the cool and intelligent machines are not just for fun, but more for meeting the needs of humans. For example, women are comparatively not good at driving or have a bad sense of directions. Just recall that how many times you still got lost and were late to important appointments, even with the guidance and assistance of GPS; how annoying your snow tires did not guarantee your safety in winter. Thus, we need these intelligent machines to have a better and safer life. I wish I could have a car like the one described by Norman within the next 10 years. Furthermore, these intelligent machines could be around us to help us deal with the laundry, cooking, studying and more tricky things. Hopefully, it is not a dream.
U.S. Creates Vehicles That Operate Without a Driver (2007)
The lack of common ground is the major cause of our inability to communicate with machines (p50). ..but systems that avoid this danger, that suggest rather than demand, that allow people to understand and choose rather than confronting them with unintelligible actions, are perfectly sensible (p55).
Norman mentioned that the future intelligent machines could successfully interact and communicate with humans, but the fundamental limitation in human-machine interaction is the lack of common ground. I am curious about that and wonder through which ways human-machine interaction could be made. I also doubt it. In my opinion, can we really communicate with other species or objects, like pets, computers? Nope! If the human-pets interaction is regarded as a kind of communication, they are not really like the communication between peoples---that is, one people can share common ground with another people. Given that a conversation was occurred between two friends, if there was no common ground in the very beginning of the talk, it is hard for them to understand each other and continue the talk as well, let alone the interaction between two different species. But, it seems that Norman will convince me that future design will successfully turn such incredible interactions into reality. With this curiosity, I am really looking forward to the next chapter.
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